To ensure that you get the possible best experience, this website utilizes third-party profiling cookies. click here to learn about these cookies and how to change your settings. By closing this window or continuing to browse this website, you consent to the use of these cookies.
Home | Products | Social Media | Press Center | Support
GeForce RTX™ 50 Series
GeForce RTX™ 40 Series
GeForce RTX™ 30 Series
GeForce RTX™ 20 Series
GeForce® GTX 16 Series
GeForce® GTX 10 Series
GeForce® GT 10 Series
GeForce® GT 700 Series
NVIDIA Jetson Orin™ NX Super
Home / Support / RMA
Support
Download Service
ThunderMaster
Wallpapers
RMA
RMA

Warranty Statement

Palit product warranty policy varies from different countries and distributor’s conditions. The warranty only covers the defects of hardware components under normal usage, and will be void if either the serial number stickers or the circle stickers are removed from on the backside of the product.

Warranty Process

Product warranty is managed by authorized distributors. Please check the return procedure with the local authorized distributors, or the original store you purchased the product from.You can find the authorized distributors from “where to buy.”

Exclusions and Limitations for Warranty

The following circumstances are excluded from Palit warranty coverage.

  • Out of warranty period.
  • Products with modification to the serial number or warranty sticker such as removed, relocated, falsified, defaced, damaged, altered or made illegible.
  • Fraud, theft, unexplained disappearance.
  • Any breakdown or damage to the product that arises from cryptocurrency mining or related activities (e.g., data mining, mining farms, etc.) unless the model is especially designed for mining.
  • Any addition, alteration, installation, modification, removal, or repair of the product by any non-Palit authorized third parties.
  • Improper or abnormal use by the product user, such as operation error, failure to comply with user manual instructions, outdoor use or storage, improper storage, liquid spill, etc.
  • Any breakdown or damage caused by environmental factor such as extreme temperature, humidity, sand, dirt or improper voltage electrical interference, power supply with inadequate voltage or current output parameters, fluctuation or surges of electrical power, static electricity, electrical source, overloaded electrical circuits, etc.
  • Any breakdown or damage caused by natural disasters, such as flood, fire, typhoon, windstorms, submersion, earthquakes, thunder, lightning, and human calamities such as wars, strike, explosions, accidents, etc.
  • Usage environment that may result in product exposure to water, excessive moisture, corrosion, physical impact, compression, scratches, etc.
  • Cosmetic damages deemed unreasonable usage caused by deep scratches, cuts, cracks, discoloration, neglect, dropping or mishandling the product.

Thank you for purchasing the Palit Pandora ! We are committed to delivering high-quality products, and we offer a limited warranty to ensure customer satisfaction.

Warranty Coverage

This warranty covers defects in materials and workmanship under normal use. During the warranty period, Palit will repair or replace, at its discretion, any defective parts free of charge.

What is Covered

This warranty covers:

  • Defects in materials or workmanship under normal use.
  • Manufacturing errors leading to malfunctioning or failure.

What is Not Covered

This warranty does not cover:

  • Damage resulting from accidents, abuse, neglect, or improper usage.
  • Damage caused by unauthorized repairs or modifications.
  • Consumable parts such as batteries, unless they fail due to a manufacturing defect.
  • Damage caused by natural disasters, electrical surges, or other environmental factors.
  • Products that have been opened, altered, or tampered with in any way.

Warranty Claim Process

Product warranty is managed by authorized distributors. Please check the return procedure with the local authorized distributors, or the original store you purchased the product from.

Transferability

The warranty is non-transferable and applies only to the original purchaser of the product.

Limitation of Liability

Palit is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the product. The liability is limited to the repair or replacement of the product.


©2025 Palit Microsystems All rights reserved.
Privacy Policy